Industry solution · Installation & service

A work-order system for installation and service that brings jobs, time and invoicing together

BOS helps installation and service companies manage work orders, gather customer details, schedule technicians, document completed work and invoice — all in one system. Less paperwork, fewer missed jobs and full control from order to invoice.

  • 14 days free
  • No card required
  • Swedish support
  • Built for service companies
#2026-0588
Scheduled
Svenssons Fastigheter AB
Mon 19 May · 08:00 – 12:00 · Erik T.
  • Replace bathroom thermostat
  • Check water pipes
  • Document with photos
  • Send service report
Fixed price · 3,800 kr ROT eligible
The challenges

Common challenges for installation and service companies

Most service companies lose time on the same things — until work orders, time and documentation are gathered in one place.

Work orders spread across paper and calls

Jobs are booked by phone, email and notes — and something always slips through.

The technician lacks the right info on site

Address, contact, history and instructions are rarely gathered when the job is done.

Documentation and photos go missing

Completed work is photographed but never ends up on the right order or with the customer.

Time reports must be chased

Hours and materials are reported afterwards and become hard to reconcile against the order.

Invoicing lags behind

When time, materials and articles are scattered, every invoice takes unnecessarily long.

Hard to follow up ongoing jobs

Without clear status it is hard to know what is booked, in progress or ready to invoice.

The solution

BOS connects the whole service flow

From incoming request to sent invoice, BOS connects everything an installation and service company needs.

Customer register Work orders Quotes & contracts Calendar & schedule Technician app Time reporting Checklists Photos & documentation Materials & articles Invoicing Reports Integrations
Features

Everything a service company needs — in one place

Work orders

Gather every work order in one place

Create work orders with customer, address, description, materials and price. Everything the technician needs is gathered and the status follows the job from booked to invoiced.

  • Order with customer, address and price
  • Materials and articles on the order
  • Clear status through the whole flow
#2026-0588
Scheduled
Svenssons Fastigheter AB
Mon 19 May · 08:00 – 12:00 · Erik T.
  • Replace bathroom thermostat
  • Check water pipes
  • Document with photos
  • Send service report
Fixed price · 3,800 kr ROT eligible
Scheduling

Plan technicians with drag-and-drop

Assign jobs to the right technician in day, week and month views and move shifts with drag-and-drop. Changes show instantly in the app so the team always knows what applies.

  • Day, week and month view
  • Assign the right technician
  • Changes show instantly in the app
Mon
Tue
Wed
Thu
Fri
Sat
Sun
07–11 Erik T.
13–17 Anna L.
08–12 Open shift
14–18 Lars K.
07–11 Erik T.
13–17 Anna L.
09–13 Sara M.
07–11 Erik T.
13–17 Lars K.
10–14 Open shift
Technician app

The technician app — everything on mobile

The technician sees their jobs, address, contact, instructions and history right on their phone and reports completed work, time and materials on site.

  • Today's jobs and address
  • Customer history and instructions
  • Report time and materials on site
09:42 •••
Hi, Erik
3 jobs today
NU
Svenssons Fastigheter
08:00 – 12:00 · Plumbing service
13:00
ICA Kvantum
Ventilation service · 2 h
16:00
Bergström Villa
Electrical install · 2 h
Checklists & photos

Document work with checklists and photos

Use checklists to make sure no step is missed and upload photos as proof of completed work. Everything is saved on the order and easy to follow up.

  • Checklists per job type
  • Photos linked to the order
  • Clear evidence toward the customer
Service Report
Sent
Sign with
BankID
Time & materials

Time and materials right on the order

The technician logs time and registers materials linked to the order. The basis becomes accurate and invoicing can happen without anyone chasing details afterwards.

  • Time linked to order and technician
  • Materials registered directly
  • Accurate basis for the invoice
03:24:11
Started 08:00 · Svenssons Fastigheter
GPS ±4 m
Geofence On site
Shift 08–14
OT today 0 min
Invoicing

From completed job to invoice

Completed work orders become the basis for invoicing with time, materials and articles gathered. With Fortnox and Visma integration the invoice is created without double entry, and ROT/RUT can be handled where relevant.

  • Invoice straight from the order
  • ROT/RUT on the right lines
  • Send to Fortnox and Visma
Invoice #2026-0588
Svenssons Fastigheter AB · 30 days
Draft
Plumbing thermostat service 2 h 1 800 kr
Spare parts 640 kr
Mileage 42 km 210 kr
ROT-avdrag −1 300 kr
To pay 1 688 kr incl. VAT
→ Fortnox → Visma Send
Workflow

How it works in a service company

From incoming request to followed-up invoice — the same flow every time.

  1. 01 Add customer and address
  2. 02 Create a work order with description
  3. 03 Assign the right technician
  4. 04 Share the job via the technician app
  5. 05 Technician reports time, materials and photos
  6. 06 Admin reviews the order
  7. 07 Create an invoice or export to Fortnox/Visma
  8. 08 Follow up in reports
Use cases

Built for installation and service

Whether you do installations, repairs or ongoing service contracts, BOS supports your flow.

Plumbing

Installations and emergency service with materials and time gathered on each work order.

Electrical

Plan electrical installations, document the work and invoice with ROT where applicable.

Ventilation

Recurring service and inspections with checklists and history per facility.

Appliance repair

Service visits with customer history and spare parts right in the technician's phone.

Alarm & security

Installation and service of alarms with documentation and photos of completed work.

Machinery & equipment

Field service of machines with time, materials and status on every job.

Service contracts

Contract-driven recurring visits that run automatically and are invoiced per agreement.

Emergency call-outs

Fast assignment of jobs to the nearest available technician.

Why BOS

Why BOS fits Swedish service companies

BOS is built for Swedish service companies — not adapted after the fact.

Swedish interface

The whole system is in Swedish and built for how Swedish service companies work.

Swedish support

You talk to a real person who knows the service industry when you need help.

Fortnox and Visma

Integration with Fortnox and Visma keeps invoices and articles in step without double work.

ROT and RUT

ROT and RUT deductions are handled in the flow so the right amount lands on the right line.

Built for field work

Work orders, field technicians and time reporting are the core — not add-ons.

Office and field in one

Works both for the office and for the technician out at the customer, in the same system.

Customer story

See how a service company works in BOS

Hear how one of our installation and service customers uses BOS to keep work orders, technicians, documentation and invoicing in one place.

" Technicians have all the information on their phones and report time and materials on site. Invoicing that used to take days we now do directly from the work order.
Service managerService company · Sweden
Book your demo today
What customers say

Service companies that trust BOS

★★★★★
4.9 / 5 average rating · 240+ reviews
★★★★★

We gathered all work orders in one system. Technicians see their jobs straight away and we no longer miss assignments. The Fortnox connection makes invoicing fast and easy.

Henrik Berg
Henrik Berg Service manager · Installation
★★★★★

Documentation and photos finally end up on the right order. It has reduced disputes with customers and made follow-up much easier.

Erik Sandström
Erik Sandström Owner · Electrical service
★★★★★

We save time every week on planning and reporting. Support is quick and always answers in Swedish. Warmly recommended.

Maria Ek
Maria Ek Operations manager · Plumbing

Want to simplify the flow in your service company?

BOS helps installation and service companies reduce paperwork, keep work orders together and gain better control from order to invoice. Try it yourself for 14 days — no card.

FAQ

Questions and answers about work-order systems for service

What is a work-order system?

A work-order system gathers all jobs, customer details, time, materials and documentation in one place. In BOS you create work orders, assign technicians, let them report from the app and prepare invoicing — instead of juggling paper, calls and several programs. The result is less admin and full control from order to invoice.

How does BOS help service companies with planning?

BOS gives you a calendar in day, week and month views where you assign work orders to the right technician and move shifts with drag-and-drop. When you change the schedule it updates instantly in the technician app, so the team always sees their jobs without extra calls. It makes it easy to distribute both planned and emergency jobs.

Can the technician see their jobs on mobile?

Yes, via the technician app. The technician sees their work orders, address, contact, instructions and customer history right on their phone. On site they can report time, register materials, fill in checklists and upload photos. That reduces questions to the office and ensures the right information always comes along to the job.

Can we document completed work with photos?

Yes. The technician can upload photos linked directly to the work order. Together with checklists this gives clear evidence of what was done, which reduces disputes with the customer and makes follow-up easier. All documentation is saved on the order and easy to find later.

Can we manage materials and articles on the order?

Yes. Materials and articles are registered directly on the work order, either in advance or by the technician on site. When the job is done, time and materials are gathered as the basis for invoicing, so nothing is forgotten and the invoice is accurate without extra rework.

Can BOS help with invoicing?

Yes. Completed work orders become the basis for invoicing with time, materials and articles gathered. BOS integrates with Fortnox and Visma so the invoice can be created without double entry. For service companies that means faster invoicing and fewer jobs slipping through from completed work to sent invoice.

Does BOS support ROT and RUT deductions?

Yes. ROT and RUT deductions are handled in the invoicing flow in BOS. You can set the deduction on the right lines so the customer's amount is correct. That makes it easier to invoice installation and service work where ROT or RUT applies, without extra manual work.

Does BOS integrate with Fortnox and Visma?

Yes. BOS integrates with both Fortnox and Visma. Customers, articles and prices stay in sync and invoices can be created and booked without double entry. It gives service companies one connected flow from work order and time reporting all the way to the accounting.

Can we manage recurring service contracts?

Yes. You can set up recurring work orders for service contracts that run automatically on schedule. That makes it easy to plan regular service visits and ensure contracted jobs are not forgotten, while invoicing happens per agreement.

Does BOS suit both small and larger service companies?

Yes. BOS works for the small company with a few technicians just as well as for larger firms with several teams and many work orders. You can start simply and add more users and features as the business grows. The system is built to scale without becoming complicated.

Can we follow up ongoing and completed jobs?

Yes. Every work order has a clear status from booked to in progress, done and invoiced. In the reports you follow worked time, materials, revenue and invoiced amount per technician and job. It gives you an overview of utilisation and profitability so you can decide on real numbers.

Can customers get confirmations about their visits?

Yes. BOS helps you keep customer information gathered and communicate clearly around jobs. Customers can get information and confirmations about their service visits, which builds trust and reduces questions. Clear communication is often decisive for recurring service contracts and happy customers.